Specialist SIL support you can trust
Because every participant deserves dignity and stability
At Direct Care Resources (DCR), we believe every participant deserves the opportunity to live life to the fullest. That’s why we provide personalised Supported Independent Living (SIL) for people with high-intensity and complex needs — guided by clinical expertise and delivered through our unique 7/7 or 4/3 support model.
We invest in our participants and our staff to create safe, stable environments where trust and growth thrive. Because living well starts with feeling supported.
Services Include:
- Supported Independent Living (SIL)
- High-Intensity & Complex Needs Support
- Specialist Disability Accommodation (SDA)
- Medium Term Accommodation (SDA)
- Community Programs
- Assisted Holidays
- Transition Support (from hospitals, child safety or to adulthood)
Operating across Brisbane, Gold Coast, Sunshine Coast, Tweed Heads, Ipswich, Logan, Moreton Bay, Northern Rivers, Toowoomba and Rural NSW.
Why Support Coordinators choose DCR
Choosing a SIL provider is about more than finding a house — it’s about finding a trusted partner who’s invested in your participant’s goals and wellbeing. At DCR, we go beyond what’s required. We invest in life. In our participants, in our staff, and in the environments that help people thrive.
What sets us apart:
- Consistency that builds trust: Our unique 7/7 or 4/3 support model means participants see the same faces, reducing anxiety and fostering deeper relationships.
- Clincial oversight and medically trained: Every home is overseen by Principal Clinicians and Managers (Clinical Care), ensuring safe medication management, proactive behaviour support, and robust compliance with NDIS and ISO 9001 standards.
- Individualised support: We tailor support plans to each participant’s goals, preferences, and cultural background, with transparent communication and genuine collaboration at every step.
What matters most to you and your participants
Individualised Care
We tailor every support plan, ensuring choice and control for participants through genuine collaboration at every step.
Medical Expertise
Our team is medically trained to manage high-intensity and complex needs with safety and compassion.
7/7 or 4/3 Support Model
Stability and consistency with our unique 7/7 or 4/3 roster, reducing staff changes and anxiety for participants.
Transparent Communication
We keep support coordinators, families and guardians informed with open lines of contact.
We understand your concerns
Direct Care Resources operate a continuous improvement model supported by a quality management system and data analytics. This ensures we listen, learn, report, and improve with every experience.
We’ve been supporting participants with care and consistency for over 25 years. We will be here when you need us.
Participants require funding through National Disability Insurance Scheme (NDIS), National Injury Insurance Agency, Queensland (NIISQ) or Disability Support for Older Australians (DSOA).
NDIS provides Supported Independent Living (SIL) accomodation funding packages that meet individual’s needs.
While we proudly promote our 7/7 model for the consistency and stability it offers, we understand that every participant is different. That’s why we offer our 4/3 model for a more flexible rostering option to align with the participant’s preferences.
At Direct Care Resources, we don’t just meet the minimum training requirements — we go further. Our medically trained staff are supported through ongoing supervision, regular upskilling, and a culture of continuous learning. Every participant receives attentive, high-quality care throughout their journey, guided by a clinical model that includes behaviour monitoring, medication safety, and specialised support for high-intensity needs.
We invest in our people so they can invest in yours — creating safer, more stable environments where participants can thrive.
Direct Care Resources uses a thorough matching process to align participants with support workers who not only meet the required clinical and behavioural skills, but also share personal interests, values and lived experiences, creating genuine connections that support long-term stability and trust.
Ready to Refer a Participant?
Our team responds quickly and will be here when you need us.
Discover who we are
Your guide to the DCR SIL onboarding journey
Learn how Direct Care Resources’ Supported Independent Living (SIL) onboarding process supports families, guardians, and coordinators with a seamless, individualised approach.
DCR’s Unique Care Model
Discover how Direct Care Resources’ clinically-led care model delivers consistent, personalised, and quality-assured support for NDIS participants.
